Shipping policy

Thank you for shopping with sobianazir.online. We aim to deliver your order safely and on time, right to your doorstep anywhere in Pakistan.

Order Processing Time

All orders are processed within 1–2 business days
Orders are not processed or shipped on weekends or public holidays

Delivery Time

After processing, delivery usually takes 4–5 business days
Delivery time may vary depending on your location, weather conditions, or other factors beyond our control

Shipping Location (Shipping Hub)

All orders are packed and shipped from our facility in Lahore
Orders remain at our facility for up to 2 days before being handed over to our logistics partners for delivery

Shipping Charges

Free Shipping on all orders above 1,000 across Pakistan
200 shipping charges on orders below Rs. 1,000

Note:

Shipping charges may vary on sale or promotional items
Final delivery charges will be shown at checkout

Delivery Services

To ensure fast delivery, we work with trusted courier partners:

Leopards
Trax
PostEx
TCS
M&P

1) Standard / Detained Service

For orders above 2 KG
Delivery within 48–72 working hours after dispatch
(Excludes weekends, holidays, and processing time)

2) Overnight Service

For orders under 2 KG
Delivery within 24–48 working hours after dispatch
(Excludes weekends, holidays, and processing time)

Note: Delivery may take longer in case of bad weather, political situations, or for out-of-service areas.

Shipment Tracking

Once your order is dispatched, a tracking number will be sent to you via SMS
You can track your order using the “Track Your Order” option on our website

Shipment Checking at Delivery

We do not recommend opening or checking the product at delivery time
Many items are electronic and require proper setup using the user manual
All delivered items are covered under our Return & Exchange Policy

Damaged or Lost Shipments

We are not responsible for items damaged or lost during shipping
If your order arrives damaged, please contact the courier company directly
Keep all original packaging and damaged items for claim purposes

Customs, Duties & Taxes

Any customs duties or taxes (if applicable) are the customer’s responsibility

Payment Methods

Orders are confirmed after a verification call
All orders are subject to stock availability
Available payment option:
- Cash on Delivery (COD)

Our Services

🚚 Free Shipping on orders above Rs. 1,000
📞 24/7 Customer Support: 0309-2133458
⚡ Fast Delivery: 2–3 working days (where applicable)
🔒 Secure Payments: Safe and secure checkout