FAQ,s
"Big goals need effort. Every step matters, and with balance and dedication, success always follows."
We believe in fast and reliable delivery! Most orders are delivered within 2–5 working days across Pakistan.
For delivery updates or issues, you can call or WhatsApp us at 0309-2133458.
Yes! We have a Return & Exchange Policy for eligible items. To return a product:
- The product must be unused, undamaged, and in its original packaging.
- You need to contact us first before sending any item back.
📧 Email: abdullah.sony91@gmail.com
📱 WhatsApp: 0309-2133458
Please note: Change of mind is not accepted as a reason for return
After your order is shipped, you will receive a tracking number via SMS.
- Enter the tracking number in our “Track Your Order” section on the website to see your delivery status.
We offer:
- Cash on Delivery (COD) – Pay when your order arrives.
- Online payments (if available)
All orders are confirmed after a verification call.
- Free shipping on orders above Rs. 1,000.
- Rs. 200 shipping on orders below Rs. 1,000.
📌 Shipping charges for sale or promotional items may vary. Check at checkout.
If your order arrives damaged, please:
- Contact the courier company to file a claim.
- Keep all packaging and damaged items until the claim is resolved.
sobianazir.online is not responsible for courier damages.
Yes! We deliver to all cities in Pakistan using trusted courier partners.
We do not recommend opening products at delivery, especially electronics.
- Some gadgets need the user manual for setup.
- All delivered items are covered under our Return & Exchange Policy.
- 📱 WhatsApp & Call: 0309-2133458
- 📧 Email: abdullah.sony91@gmail.com
We are available 24/7 to help you with orders, returns, and delivery inquiries.